Frequently Asked Questions

What is a computer virus?

A virus is a computer program that is designed to replicate itself by copying itself into the other programs stored in a computer.  It may be benign or have a negative effect, such as causing a program to operate incorrectly or corrupting a computer's memory.  A virus can spread via LAN, E-mail, Peer to Peer file sharing programs, and many other mediums.

What is spyware?

Spyware is a type of malware that is installed surreptitiously on personal computers to collect information about users, their computer or browsing habits without their informed consent.  While the term spyware suggests software that secretly monitors the user's behavior, the functions of spyware extend well beyond simple monitoring. Spyware programs can collect various types of personal information, such as Internet surfing habits and sites that have been visited but can also interfere with user control of the computer in other ways, such as installing additional software and redirecting Web browser activity.  Spyware is known to change computer settings, resulting in slow connection speeds, different home pages, and/or loss of Internet or functionality of other programs.

What is adware?

Adware, or advertising-supported software, is any software package which automatically plays, displays, or downloads advertisements to a computer after the software is installed on it or while the application is being used. Some types of adware are also spyware and can be classified as privacy-invasive software.

How do you get a virus?

Most viruses, Trojan horses, and worms are activated when you open an attachment or click a link contained in an email message. If your email client allows scripting, then it is possible to get a virus by simply opening a message. It's best to limit what HTML is available in your email messages. The safest way to view email messages is in plain text.

Do I need to bring in my power cord?

Only with a Laptop and/or printer would you need to bring in a power cord.

What makes a hard drive go bad?

In computing, a hard disk failure occurs when a hard disk drive malfunctions and the stored information cannot be accessed.   A disk failure may occur during normal operation or due to an external factor such as exposure to fire or water or high magnetic waves, or suffering a sharp impact, such as a drop.